Frequently Asked Questions

Everything you need to know about our vegan and cruelty-free professional hair care products.

Are Maria Nila products 100% vegan and cruelty-free?

Yes, all Maria Nila products are 100% vegan and certified by PETA, Leaping Bunny, and the Vegan Society. We never test on animals and do not use any animal-derived ingredients.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $50. Once your order is dispatched, you will receive a tracking link via email.

Can I return a product if I am not satisfied?

We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our customer support team to initiate a return process.

Are your hair care products safe for color-treated hair?

Absolutely. All our ranges, including our shampoos and conditioners, feature a Color Guard Complex that protects your hair from UV radiation and ensures long-lasting color brilliance.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna in select regions.

Are Maria Nila products free from sulfates and parabens?

Yes, our entire product range is formulated without sulfates and parabens to ensure the healthiest care for your hair and the environment.